I must say as the years have passed by I’ve realize how extremely fortunate I have been to be influenced by GREAT leaders in my life. I mean personal mentors that have invested in my growth personally and professionally to keep me accountable, not afraid to give me straight up answers when I’ve messed up or could improve. Of course in their great leadership they were able to do it in such a way that it wasn’t offending or condemning to me. I knew they were looking out for my best interest to help me move forward to be a better person that will impact people in a positive way. But as I’ve gotten to this stage of my life I’m coming to realize the majority of people have no clue what real leadership is. I see it all the time in every circle. If you read the book “Good to Great” by Jim Collins you’ll see in his 6 year study of corporate America that’s there’s only 11 companies that were considered “GREAT” companies. One of the 9 commonalities of these 11 companies was what he called “level 5 leadership”. The leaders of those companies didn’t have an “it’s all about me” mindset. They were willing to make the sacrifices when challenges occurred in the company instead of putting it on what some call “the small guy” in the company. Presently I know we’re paying a heavy price for this lack of level 5 leadership with the economy we’re experiencing in the U.S. That’s another post to write and discuss. I agree with John Maxwell who states “everything rises and falls based on leadership.”
I receive a call from a man in the Washington DC area to meet with him and his partner who want to bring in my expertise to help the team become more refined, create consistency, and harmony because they are in crisis mode right now. There’s been upheaval and they are trying to put things back together.
Before I fly down there we have a few phone discussions and I can’t help but get some red flags immediately. First he had enough of an ego to think I should give him phone time on a major holiday that I would be spending with my family. No respect for time of the other person and just anticipating I would open my calendar for him. I gave in and set a time for 10 a.m. to receive his call to see how things would flow. My phone didn’t ring and I continued enjoying family time on this day. My phone rang at 1 p.m. and he left a message. Ha, you really didn’t think I was going to answer that call did you? I waited until later that evening and sent him a message giving him a specific time the next day that I would be available to speak with him. I asked him to confirm ahead of time if this would be suitable for his schedule. Never got a confirmation and he called an hour after the time I had set. My respect for this person is now about a 2. So a few days go by, we’re discussing contracts and it’s time for me to fly to Washington DC to meet with these two partners.
We’re sitting at a board room table and I do a lot of listening and taking notes while they share what’s really going on and their hope of how I can assist them. I respond with understanding and ask more questions to gain more depth of each issue they are confronting right now.
The next phase of the meeting, they are now in a place to hear my recommendations of possible actions steps we can take to deal with these issues. I didn’t start there. I decided I need to hit this issue of leadership real hard because I thought this was a core issue of why they were in the mess they were in in the first place. So I pose this question, who has had the greatest influence on you as far as leadership personally and professionally? One of the partner went back to their childhood and didn’t name any in their adulthood, the other mentioned his father and a few people in business over the years. They didn’t bring any depth like this was something they truly considered on a regular basis. This COO has worked with major well-known companies and I’m thinking no wonder he’s gone from company to company for the past 5 years. After hearing their answers I thank them for sharing with me and then explained this was one of my greatest concerns in assisting them to rectify what has happened in their situation and move forward.
I said, “Your leadership is going to determine how fast and solid this company will grow and stay there. I’ll give you an example…
Let’s say you get a call from the top CEO of a company to work with a group of people to bring your expertise to get them out of crisis mode at their company? You entertain the idea you might be able to work with them. You know you definitely can bring your expertise to the table and offer productive solutions that will create the necessary change, the question is are they ready? You start to build a rapport with them by phone and notice this CEO isn’t following through with meeting by phone in a timely manner that’s been agreed upon. Actually he gives you the indication that your time doesn’t matter at all because he has the nerve to ask for your time on a major holiday and then never follows through with the call until 3 hours later. How do you perceive this person and how well they work in a team atmosphere. How are they treating their employees? Based on this behavior how do you see the company 5 years from now?”
Both of them looked at me in shock as they knew they had been slammed. The person who wasn’t responsible for speaking with me on the phone immediately apologized stating they weren’t aware of any of this occurring and attempted to take the blame. She understand why I would question their integrity and expressed that she didn’t tolerate such behavior herself. This was in no way her fault. My instinct said, she’s teachable, she’s ready and willing to be a part of a team to rectify things for the company.
The other person stated that he could give various reasons about why it didn’t occur but regardless it’s no excuse it shouldn’t have happened and he was sorry.
I proceeded to explain to them that I thought the area of leadership was something we seriously had to consider if I’m going to come on board and work with them in this time of need. I don’t need to play around and have everything sound good. It’s time to step up to the plate, take responsibility and make the changes necessary in this area in order to move forward.
As a day or two went by a contract was being negotiated and I still sensed that this person was not ready. I saw way too much manipulation and smooth talking with no results that I knew I wouldn’t be effective. I had a signed contract in my hand and walked away. The more I see this in the world around me the more I cringe. It’s not about how it’s affecting me, but everybody involved. It’s ruining good core values people need to have to make a society GREAT!
Why do you think this is happening so much?
How do you handle this yourselves?
Share with me your wisdom please?